As of November 9, 2024, we will no longer accept Xiegu radios for repair. To get your radio repaired, go to the following website:

WWW.W9JES.COM and fill out the "Contact Me" form. His contact information is as follows:

Jesse Kujawa
W9JES Radio & Electronics
724 Irvington St.
Green Bay, WI 54304
support@w9jes.com 

The below is why we charged what we did when we used to handle repairs. The problem with what we did was it took up to 4 months (and sometimes more) from the time you sent the radio until you received it. Hopefully with the above local repair, it will be much less and much faster.

If you send the radio back to the manufacturer, you will probably pay over $300 in shipping cost. Because we get a discount in shipping and we send back more than one radio at a time, we are able to pass on the savings to you. The following is how we determine our cost to you.

$30 fee from Xiegu to repair
$20 Parts cost to repair radio
$30 our handling fee
$40 Shipping cost to China
$40 Shipping cost from China
$15 Shipping cost from US to customer
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$175
$    8  Credit card and store fee
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$183.00